Rocky Mount, NC 27804 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Will H.

They do amazing work. They're friendly, easy to work with, and professional. I couldn't have asked for anything more.
Corbin D.

Great body shop, great people to deal with! If my vehicle has something happen to it this is the place I bring it. I also bring it in when I want something special done as well!

Jon M.

Awesome work very friendly and helpful staff. Can't thank them enough for the great work 5 stars. From damage to like new
Alexis B.

First time having to deal with body shop however, they helped me through whole process of what I needed and what to do with my insurance and the other staff was kindly, friendly and very efficient!

Craig D.

When Carol backed along side of the carport, she was too close and scraped the whole side of my Escape from one end to the other! I took it to Medlin Bros. and approx. 1 week later, Wow! these folks are good! I could not see any signs of any damage at all! That was 2 years ago! and still to this day my Escape looks good as new! Thank you team!
C.C.

Repairs completed two days earlier than anticipated. Car looks great. Professional service. Overall satisfying experience.

CODE OF ETHICS